How to Close ICICI FASTag

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Closing an ICICI FASTag involves a few straightforward steps. Here’s how you can do it:

Steps to Close ICICI FASTag

  1. Call Customer Care:
  • Dial the ICICI Bank customer care number dedicated to FASTag queries: 1800-210-0104.
  • Inform the customer service representative that you wish to close your FASTag account.
  • Provide the necessary details such as your FASTag account number, vehicle registration number, and any other information requested.
  1. Submit a Written Request:
  • Alternatively, you can send a written request to close your FASTag account. This can be done via email or physical mail.
  • Email: Send an email to fastag@icicibank.com with your request to close the account. Include your FASTag account number, vehicle registration number, and a reason for closure.
  • Physical Mail: Send a written request to the following address:
    ICICI Bank Limited, Toll Collection & Payment Operations, PO Box No. 4961, Nariman Point, Mumbai - 400021
    Include your FASTag account number, vehicle registration number, and reason for closure in the letter.
  1. Visit a Nearby ICICI Branch:
  • You can also visit an ICICI Bank branch to request the closure of your FASTag account.
  • Carry your identification proof, vehicle registration details, and any other relevant documents.
  • Fill out the necessary forms as instructed by the bank staff.

Points to Remember

  • Account Balance: Ensure your FASTag account has zero balance or request a refund of the remaining balance before initiating the closure.
  • Refund Process: If you have a balance in your FASTag account, the bank may transfer the remaining amount to your linked bank account after deducting any applicable charges.
  • Tag Deactivation: Once your request is processed, the FASTag linked to your vehicle will be deactivated, and you will no longer be able to use it for toll payments.

Customer Support Information

For any issues or additional guidance, you can reach out to ICICI Bank’s customer support:

Conclusion

Closing an ICICI FASTag account is a straightforward process if you follow the correct steps. Whether you choose to call customer care, send an email, or visit a branch, ensure that all necessary details are provided to avoid delays. Always confirm the account balance and request a refund if applicable before proceeding with the closure. For any queries, ICICI Bank’s customer support is readily available to assist you.

ICICI FASTag is a device issued by ICICI Bank that facilitates electronic toll collection on national highways and other toll plazas in India. It uses RFID technology to enable automatic deduction of toll charges from your prepaid or savings account linked to the FASTag.

Here’s a brief overview of how it works:

  1. Application: You can apply for an ICICI FASTag through ICICI Bank branches, their website, or through their mobile app. You’ll need your vehicle’s registration details, your ID proof, and a passport-sized photo.
  2. Activation: Once you receive the FASTag, it needs to be affixed to your vehicle’s windshield. The tag will be activated once the necessary details are registered and linked to your bank account.
  3. Usage: As you pass through a toll plaza with FASTag lanes, the RFID reader detects the tag, and the toll amount is automatically deducted from your linked account. The process is generally faster and more convenient than paying tolls manually.
  4. Recharge and Maintenance: You can check the balance and recharge your FASTag online or via the ICICI Bank app. Regularly monitoring your balance helps avoid any issues while traveling.

ICICI FASTag is a device issued by ICICI Bank that facilitates electronic toll collection on national highways and other toll plazas in India. It uses RFID technology to enable automatic deduction of toll charges from your prepaid or savings account linked to the FASTag.

Here’s a brief overview of how it works:

  1. Application: You can apply for an ICICI FASTag through ICICI Bank branches, their website, or through their mobile app. You’ll need your vehicle’s registration details, your ID proof, and a passport-sized photo.
  2. Activation: Once you receive the FASTag, it needs to be affixed to your vehicle’s windshield. The tag will be activated once the necessary details are registered and linked to your bank account.
  3. Usage: As you pass through a toll plaza with FASTag lanes, the RFID reader detects the tag, and the toll amount is automatically deducted from your linked account. The process is generally faster and more convenient than paying tolls manually.
  4. Recharge and Maintenance: You can check the balance and recharge your FASTag online or via the ICICI Bank app. Regularly monitoring your balance helps avoid any issues while traveling.

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